Last Updated: January 29, 2025

Introduction

Your privacy is of utmost importance to DebtUnite (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://debtunite.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. By accessing or using our services, you indicate that you understand, accept, and consent to the practices described in this policy.

Contact Information

We believe in maintaining open lines of communication with our users. If you have any questions, concerns, or need to exercise your privacy rights, our dedicated privacy team is here to help. You can reach us through the following channels:

DebtUnite Email: [email protected] Address: [Company Address] Phone: [Company Phone Number]

Information We Collect

Personal Information

To provide you with our debt management services and ensure the best possible experience, we collect various types of information. This data helps us understand your financial situation, customize our services, and maintain the security of your account. Here’s what we may collect when you interact with our platform:

We may collect personal information that you voluntarily provide to us when you:

• Register on the Site
• Express interest in obtaining information about our services
• Participate in activities on the Site
• Contact us

The following personal information is essential for us to provide our debt management services effectively and securely:

• First and last name
• Postal address
• Email address
• Phone number
• Date of birth
• Social Security Number
• Employment information
• Income information
• Banking information
• Debt-related information
• Any other information you choose to provide

Automatically Collected Information

To improve our services and ensure proper functionality of our platform, we utilize various technologies that automatically collect technical data about your browsing experience. This information helps us optimize our website performance, enhance security, and provide a better user experience:

• Browser type and version
• Operating system
• IP address
• Device identification
• Usage patterns
• Referring URLs
• Browser and device characteristics
• Language preferences
• Location information
• Access times and dates

Tracking Technologies

To enhance your browsing experience and provide personalized services, we implement various tracking technologies. These tools help us understand how you interact with our website, remember your preferences, and optimize our services accordingly. Here are the technologies we use:

• Cookies
• Web beacons
• Pixel tags
• Local storage
• Analytics tools

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Use of Your Information

We use the information we collect for various purposes, including:

Business Purposes

Your information enables us to deliver and improve our core services. We carefully process your data to ensure efficient operation of our platform and provide you with the best possible debt management experience. Here’s how we use your information for business purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features
• To provide customer support
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To fulfill any other purpose for which you provide it

Communication Purposes

Effective communication is crucial for managing your debt resolution journey. We use your information to keep you informed about your account status, provide important updates, and share relevant services that may benefit your financial situation:

• To provide you with notices about your account
• To provide you with news, special offers, and general information about other goods, services, and events
• To communicate with you about services, updates, and promotions
• To respond to your comments, questions, and requests

Legal Purposes

As a financial services provider, we have certain legal obligations and rights that require us to process your information. We use your data to comply with applicable laws and protect our legitimate business interests in the following ways:

• To comply with applicable laws and regulations
• To respond to lawful requests and legal process
• To protect our rights and property
• To prevent or investigate possible wrongdoing in connection with the Service

Disclosure of Your Information

While we prioritize the protection of your personal information, there are certain circumstances under which we may need to share your data with third parties. We carefully select our partners and service providers to ensure they maintain appropriate security standards. Here are the situations where we may share your information:

Third-Party Service Providers

To deliver comprehensive debt management services, we collaborate with trusted third-party providers who assist us in various aspects of our operations. These partnerships are essential for providing you with the best possible service:

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.

Business Partners

To enhance our service offerings and provide you with additional financial solutions, we maintain strategic partnerships with select organizations:

We may share your information with our business partners to offer you certain products, services, or promotions.

Business Transfers

In the event of significant business changes, your information may be transferred as part of the transaction:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Legal Requirements

There are certain situations where we may be legally obligated to share your information:

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceeding, court order, or legal process.

With Your Consent

Beyond the situations described above, we respect your right to control your information:

We may disclose your personal information for any other purpose with your consent.

Data Security

Protecting your personal and financial information is our top priority. We implement comprehensive security measures to safeguard your data:

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site without unreasonable delay.

Data Retention

We understand the importance of maintaining your data only as long as necessary. Our retention policies are designed to balance our business needs with your privacy rights:

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Your Privacy Rights

We are committed to empowering you with control over your personal information. You have several important rights regarding your data protection:

Your Choices

We believe in giving you control over your personal information, while being transparent about how your choices may affect our services:

You may choose not to provide the personal information we request. However, not providing the information may result in our inability to provide you with our services.

Email Communications

We respect your preferences regarding marketing communications and provide easy options to manage your email preferences:

You can unsubscribe from our marketing email list at any time by:

• Clicking on the unsubscribe link in our emails
• Emailing us at [email protected]
• We will honor your request within 10 business days

Access, Update, or Delete

We provide comprehensive data management options to ensure you maintain control over your personal information. Here are the specific rights you can exercise:

• Access the personal information we have about you
• Request that we update or correct any personal information
• Request deletion of your personal information
• Object to our processing of your information
• Request restriction of processing
• Data portability

To exercise these rights, please contact us using the information provided in the Contact Information section.

Children’s Privacy

We take the protection of children’s privacy very seriously and have specific policies in place to ensure compliance with applicable laws:

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Third-Party Websites

While we strive to protect your information on our platform, it’s important to understand how third-party websites may affect your privacy:

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

To ensure our privacy practices remain current and compliant with evolving regulations, we may update this policy periodically:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

International Data Transfers

As a global service provider, we may process your information in different jurisdictions. Here’s what you need to know about international data transfers:

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

California Privacy Rights

California residents are entitled to specific privacy rights under the California Consumer Privacy Act (CCPA). We are committed to ensuring these rights are properly protected:

• The right to know what personal information we collect and how we use it
• The right to delete your personal information
• The right to opt-out of the sale of your personal information
• The right to non-discrimination for exercising your privacy rights

Consent

Your trust is important to us. By using our services, you make an informed decision about sharing your information:

By using our Site, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our Site or provide any information to us.

Acknowledgment

We strive to maintain transparency in our data practices and are committed to protecting your privacy:

This Privacy Policy aims to provide you with clear, transparent information about our data practices. If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided above.